FAQ

1. Do you ship Australia-wide?

Yes! We deliver to customers across Australia.

2. Do you offer free shipping?

Yes. We offer FREE standard shipping on all orders over AUD $80.

3. How long does delivery take?

Orders are processed within 1–2 business days.

Estimated delivery times:

Tasmania: 2–5 business days

Mainland Australia: 3–8 business days

4. Can I return my order?

Yes. We accept returns within 30 days of receiving your order, provided the item is unworn, unwashed, and in its original condition with tags attached. Please see our Returns & Refund Policy for full details.

5. What payment methods do you accept?

We accept secure payments using major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other payment methods available at checkout.

6. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).

7. How do I choose the right size?

Please refer to our Size Guide on each product page. If you need assistance, contact us before placing your order.

8. What if I receive a faulty or incorrect item?

Please contact us within 7 days of receiving your order at xtremewear.au@gmail.com. We'll work with you to resolve the issue as quickly as possible.

9. How can I contact Xtreme Wear?

You can contact us through our Contact page or email us at:

10. Are your payments secure?

Yes. All payments are processed securely through Shopify's trusted payment system. We do not store your full payment card details.